Joy

"Make an early appointment and arrive early. Otherwise bring a book and fully charged cell phone because you will be here hours."

"No more complimentary coffee when you purchase the Via in store. Save your time and money, purchase at grocery store for gas points."

"They are efficient with time, basic service, not too thorough, so if you're not getting any upgraded services, e.g. spa pedi, you can be in and out pretty quickly if they aren't backed up."

"Skip it. They got my order wrong, then, beyond the cafeteria-style condiments (as in Sodexo-style honey mustard instead of the kind you receive at other shops) service is poor."

"Good selection, worst service. Bad service every time."

"Enjoy an infused beverage. Try the Strawberry Julep if in season."