"And that option is to make you jump from one person to 3 others that have nothing to do with Parts, then you are on hold for 17 min just to get a question answered, and the service Dept. have no clue."
"LeAnn, you are correct, this company does not care about customers, I guess they do if you are buying a new car. But if you call the service department or parts, they give you the phone tag option"