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DoubleTree by Hilton
Hôtel
Turtle Bay, New York
137 Conseils et avisFiltre :
- cookie
- cookies
- comfortable
- hotel
- friendly staff
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Oh lord!!! Dont eat the cookie made with wheat,splenda and barley...where the sugar and flour at???
Paris MartinAoût 16, 2013They don't lend umbrellas when it's raining. Sad that this common courtesy has been lost. Lack of coffee maker and fridge also disappointing, but the beds are comfortable.
I arrived at 2 pm but early check-in was not available. I went again at 3:30 pm, but the room was not ready yet and they told me I should wait forty minutes more.
Rooms decent. Terrible internet and of all hilton hotels in NY (and I have been to almost all) the worst service. Everyone here hates their job, possibly life completely. Convenient to grand central.
Ingrid NagyMai 7, 2014No coffee in room and not enough outlets plus charge to store luggage- rooms good size which is nice
ReemNovembre 14, 2014I never hated a hotel like I hated this one ! Today is my last day and they made my stay miserable .. Don't expect any help from the front desk they are super rude and they don't want to work.
Tavo DeObalMai 15, 2017Somehow comfortable. Small. Bad attention, if you miss your housekeeping in the morning don't expect them to come back
Buffy AnneAoût 17, 2014Worst experience ever. The personnel is rude and they treat you as they are doing you a favor. I lost a business appointment thx to a bellmen. Never staying here again. The food is also awful.
Travelwith KTMai 12, 2019Probably one of the worst hotel I ever stay at. Long line for check in, just like Wal-Mart counter, 4 counter only 2 open, unfriendly front desk staffs, never stay here again
Plan ahead if you plan to take a hot shower. I think the water heater is located in Jersey
Flora AlvesJanvier 30, 2018Hotel de localização boa. Entretanto é minúsculo, sem free wifi, sem frigobar e sem cafeteira! Impossível acordar sem um café no friozinho de NY 😞
My home away from home in NYC. They get helping their guests who stay there. So... stay there. En savoir plus
Lo mejor la galleta caliente que te dan cuando llegas!!
great hotel, except when renovations are going on, the noise can become annoying.
Ranhee YuSeptembre 16, 2013It's cold. They don't have heater in room. But you can ask extra heater to the frontdesk
El hotel está bien y ubicado, solo la queja es q no un agua te dan, lo más austero
Ramnik SinghJanvier 12, 2014No coffee machine, no drinking water!!! Plan ahead of you are arriving late at night.
Better bring a water to your room. They, sadly, don't supply. Also, room service is weak....so if you travel as much as some of us do, you may want to avoid.
Reception at this hotel is the worst. Don't be fooled by the modern decor of the lobby, the treatment is more like the ghetto d o u b l e t r e e sign on the side of the building. No executive lounge.
Don't eattttttt the cookie!!!!! They forgot the sugar,and the flour!
Brian GluckmanDécembre 12, 2010Plan for extra time getting up and down if you're staying here--it can take upwards of 15 minutes to get an elevator!
Michael BlumJuillet 12, 2010The warm cookies are great. But mold on my bathroon ceiling and no valet parking.
Susan FassbenderOctobre 28, 2012Worst Hilton property I have stayed at in years! No coffee maker in the room, rude service and awful breakfast. Add to that small cramped rooms that you can not move around in we will not be back.
Lynn GohJuin 30, 2014Bullshit charge of $2 per bag if you arrive before official check-in time - first time a hotel has EVER charged me for this. Disgraceful for a Hilton.
Alex BotteJuillet 4, 2012Restaurant in hotel (where breakfast is served) has a B rating. Food was OK though
Love the location but not the best rooms for the money
Davor I.Janvier 9, 2011Rooms look far worse than presented on website. While staff (namely Simone) is very good the hotel somewhat fails short of Hilton fame.
Dana DydascoJuin 10, 2010Their currently going under renovation on certain floors, hallways are gutted and kinda creepy, but rooms are fine and a lot cheaper
MellyJuin 29, 2013Be prepared to pay $14-$16 daily for the worst interest service..... This hotel needs to get with the times of free wireless wifi in all areas of the hotel.
- Adjust the thermostat? What a joke. There is no heat in here... I've been shaking in the sheets at night. What a terrible hotel. Not even a coffee maker for some hot beverages. This place sucks.
The desk clerks might be persuaded to give extra welcome cookies for milestone birthdays...:)
Giordana GiorgioOctobre 23, 2013Occhio alle tasse di soggiorno al costo wifi alla colazione d'oro troppo caro!!
Smallest Room in NY, no fridge, no coffee pot, and very expensive. The location is convenient but doesn't worth it
arthur piresJuin 23, 2012Considerando ser hotel Hilton, o atendimento na recepcção é fraco, não tem ffrigobar nos apartamentos e nenhuma máquina de facilidades tipo self service.
This hotel does NOT offer a coffee maker in each room. I consider this a failure for a Hilton brand hotel.
If you have Hilton honors, don't book through 3rd party like Priceline or Hotels.com. Hilton will not recognize your stay and give you zero. There are so many better options in this city.
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DoubleTree by Hilton
569 Lexington Ave (at E 51st St)
New York, NY 10022
États-Unis
New York, NY 10022
États-Unis
DoubleTree by Hilton Metropolitan Hotel is perfectly located at Lexington Avenue (at 51st Street) in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Cent...
Ouvert (Plus d'informations)
- lun.–dim.
- 24 heures
(212) 752-7000
Caractéristiques
Cartes de crédit
Oui (y compris Discover et Visa)
Wifi
Oui
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Endroits à l'intérieur de DoubleTree by Hilton
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