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Hertz

Hertz

Location de véhicules
West Los Angeles, Los Angeles
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Partager
Hertz
6.5/10
828
publication d'évaluations
Icône conseils et avis196 Conseils et avis
Filtre :
  • shuttle
  • gold member
  • scenic views
  • books
  • lines
  • (9 more)
Icône d'utilisateur
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  • Populaires
  • Actifs récemment
  • Siwon K.Icône de cœur sur l'image de l'utilisateur
    Siwon KimAoût 21, 2013
    Worst. Hellish. Employees cannot locate a reserved car, don't know the wait time, give you a different car for more money and have a "not my business" attitude. Ruined my first impression of LA
  • Paul N.
    Paul NeedhamAoût 24, 2013
    Use the kiosks.
  • Kenny
    KennyJanvier 25
    유사시 전화통화가 매우 힘듦
  • Erin R.
    Erin RoutsonFévrier 12, 2013
    Worlds nicest staff. Makes me hate going back to NYC.
  • GeorgeIcône de cœur sur l'image de l'utilisateur
    GeorgeJuin 5, 2013
    The guy guiding the traffic - Alberto, must have had a bad lunch- funky funky attitude - sucks
  • Ann-Michelle of A.
    Ann-Michelle of AMITIE CONSULTINGDécembre 21, 2013
    After a long travel day, this was the worst experience. If you have a reservation and are not gold. You Will wait...forever....Rude staff!
  • Joe D.
    Joe DJuillet 17, 2014
    Wow - avoid if at all possible. Usual go to of Enterprise was sold out so had to come here. Will not be back. Lines absurdly long and self check-in kiosks are a joke.
  • Eric O.
    Eric OppJuin 7, 2012
    Don't want to wait when returning your car? Just tell them to email you the receipt and walk away.
  • Melissa S.
    Melissa SaldañaJuillet 8, 2012
    Car return was a breeze, checked in right at the parking lot.
  • Brian W.Icône de cœur sur l'image de l'utilisateur
    Brian WilliamsonJanvier 24, 2016
    Don't use the phone kiosks - terrible experience. Even a long line at the counter will be faster.
  • @JamesonGBrown
    @JamesonGBrownJuin 4, 2013
    Gold activation is not activated until after 48 hours.
  • Vanessa
    VanessaJuin 8, 2011
    Huh. No big lines, attitude, or wait times. Everyone was super nice.
  • Jenn
    JennSeptembre 19, 2012
    Well, you should only rent from this location if you'd like to wait for your car for 45 mins with an attitude from staff.
  • Ginger B.
    Ginger BryantMai 14, 2013
    Anywhere but hertz! The line is atrocious! 26 stations 7 agents staff milling around at least 20 people ahead of us. Awful.
  • Kyle
    KyleAoût 5, 2011
    Kiosks are always down. Lines are always long. Don't believe their lies
  • John R.
    John ReinhardtNovembre 13, 2011
    See agent Lafayette for exceptional service!
  • Peter S.
    Peter SternJuin 9, 2011
    Gold, the only way to go. Nuff said!
  • Erica ✨.Icône de cœur sur l'image de l'utilisateur
    Erica ✨✨💫Avril 21, 2014
    Worst place ever to get a rental car. Took 2 hrs to stand In line to get a car from a kiosk. Pissed everyone off I'll never use again. Awful service. Stay far far away!!
  • K Z.
    K ZiggyAoût 1, 2011
    If you rent a car from advantage return it to hertz after hours
  • Biz T.Icône de cœur sur l'image de l'utilisateur
    Biz TraveldudeDécembre 15, 2017
    A visité ce lieu plus de 5 fois
    Shuttle busses are not my fave
  • C F.
    C FNovembre 15, 2011
    One week of an Eacalade for $25.05. Can't beat that!
  • Hanbeen Y.
    Hanbeen YooOctobre 12, 2023
    일처리가 느려도 너무 느리다.
  • Jeroen
    JeroenJuillet 14, 2014
    If you love waiting, you'll love this place. Crappy and slow "service".
  • Cindy L.
    Cindy LudviksenAoût 23, 2011
    Last thing I need after a delayed flight in at close to 1am is to wait in a line for 45 mins!
  • Christopher H.
    Christopher HerotMars 6, 2011
    A visité ce lieu plus de 5 fois
    Ask for the "Gold" service to skip the line.
  • Stephen S.
    Stephen SmithAvril 20, 2012
    Use another car rental agency.
  • Jen V.
    Jen VJuin 21, 2011
    50+ people in line and 3 people working at midnight. Oh, youve been on a 6 hr flight? Whatever. Welcome to LA.
  • Janis D.
    Janis DzenisMars 2, 2013
    Thnx god for my Gold membership.
  • Coolassmike B.
    Coolassmike BowersAvril 21, 2010
    Even though it reads "Car return". It's also the pickup. Big and Dark!
  • Thomas C.
    Thomas CarpenterJanvier 31, 2012
    A visité ce lieu plus de 25 fois
    You could grow old and doe waiting for them to check you in on your return.
  • Jenna O.
    Jenna Odett LaskinAvril 13, 2023
    Took forever to get a car seat
  • BlaineIcône de cœur sur l'image de l'utilisateur
    BlaineMai 23, 2015
    It hurts to use Hertz.
  • Crystal C.
    Crystal CelisOctobre 26, 2012
    Im a non gold member haha were screwed lol
  • Deren M.
    Deren MehmetNovembre 11, 2011
    Just as bad at 4pm on a Wednesday in November!!!
  • Alec
    AlecJuillet 12, 2013
    WORST customer service I've ever had anywhere! coming from an employee who states this is the busiest location..but lets only schedule 3 employees!
  • Larry C.Icône de cœur sur l'image de l'utilisateur
    Larry ChuMai 11, 2014
    Terrible wait, very disorganized and understaffed. I wonder how they might be encouraged to take action to improve customer service at this location.
  • Eric H.Icône de cœur sur l'image de l'utilisateur
    Eric HodelJanvier 19, 2015
    Run for the bus because they won't open the door for you
  • Ken W.
    Ken WFévrier 20, 2012
    A visité ce lieu plus de 10 fois
    Construction at Hertz! Give yourself extra time cuz its a mess!
  • Tim O.Icône de cœur sur l'image de l'utilisateur
    Tim OlesnavageDécembre 29, 2012
    Long wait times, incompetent service. Told me over phone they had cars, got there and they said reservations only, sorry. Called, reserved, and waited in line again. Totally useless.
  • Jason R.
    Jason RogersAoût 2, 2011
    A visité ce lieu plus de 25 fois
    Holy... Longest line ever and kiosks are all shut down!! Unreal.
  • Eric O.
    Eric ONovembre 1, 2019
    If dropping off, leave lots of extra time for the shuttle to the terminal. I've never seen a more crowded drop-off scene than LAX.
  • Gavin M.
    Gavin McGarryJuin 17, 2011
    Bus to airport is 5 to 7 mins from car rental return.
  • Scott J.
    Scott JSeptembre 24, 2010
    Line is too long, choose another rental company!
  • Andrew R.
    Andrew RoweAoût 2, 2011
    Of your name is not on the gold board be prepared to wait and experience one of the most unorganized and worst customer service there is
  • Christopher P.
    Christopher PestanoMai 1, 2015
    A visité ce lieu plus de 5 fois
    The worst Hertz I've ever been. They're very slow (and I'm a Gold member) trying to upsell things you don't want
  • Torfi Ó.Icône de cœur sur l'image de l'utilisateur
    Torfi ÓlafssonMars 6, 2014
    Terrible understaffed service. Left after waiting for 70 minutes just to talk to a rep on one of their electronic kiosks. Avoid at all costs!
  • Christopher B.
    Christopher BrightwellJuillet 15, 2011
    Fly into/out of John Wayne (SNA) fir much less hassle.
  • Xtina F.
    Xtina FinaJuin 13, 2013
    Horrible customer service!!! Be prepared to wait an hour in line with no compensation or regard for your time. Not to mention a $200 hold. Go Enterprise.
  • Kimberly R.
    Kimberly RobertsonOctobre 8, 2013
    A visité ce lieu plus de 5 fois
    Traffic in LA. OMJ.
  • Elizabeth W.
    Elizabeth WeinbergFévrier 23, 2011
    This line is absurd. Could have not only saved dough on a smaller place but I'd have been out of here an hour agk
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Icône de boussole
Hertz
9000 Airport Blvd
Los Angeles, CA 90045
États-Unis
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Icône d'information
Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.
Icône d'horloge
Ouvert (Plus d'informations)
  • lun.–dim.
    • 24 heures
Icône de téléphone
(310) 568-5100
Icône World Wide Web
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Hertz
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@hertz
Caractéristiques
Cartes de crédit
Oui (y compris American Express)
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